End user device management & support services

Facility Management

MDM implementation
Endpoint management
Security and compliance
24/7 device support

What we deliver

What we deploy for device management

We deploy and manage the infrastructure behind your mobile, desktop and IoT devices.

MDM/UEM deployment

Mobile device management setup
Intune, JAMF, VMware Workspace ONE
Policy configuration and deployment
Automated device enrolment

Endpoint management

Windows, macOS and Linux management
Automated patches and updates
Software deployment and licensing
Configuration management

Device provisioning

Zero-touch deployment
Automated configuration profiles
Pre-installed applications
Per-user customisation

Security and compliance

Device encryption enforcement
Conditional access policies
Compliance reporting
Remote wipe and lock

Application management

App catalogue and self-service portal
Mobile app management (MAM)
App deployment and updates
Licence tracking and optimisation

Device support and asset management

24/7 end-user device support
Remote troubleshooting and repair
Hardware inventory tracking
Device lifecycle management

Why Bitchief

What you get from managed devices

One team and one console for every device your people use.

Every platform

We manage iOS, Android, Windows, macOS and Linux devices from one console.

BYOD programmes

Personal devices are enrolled with containerisation, so work data stays separate.

Zero-touch deployment

Devices are provisioned automatically with their apps, settings and policies in place.

Device security

Encryption, compliance monitoring and threat detection on every managed device.

Lower IT overhead

Automation and asset tracking cut IT overhead and make budgets easier to plan.

Self-service

Self-service portals and automated workflows mean fewer help desk tickets.