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Privileged Access Management, Built on Apache Guacamole

Infrastructure & Security
  • Every session recorded
  • Credentials never revealed
  • RDP · SSH · VNC · Kubernetes
  • ISO 27001:2022 certified
What we deliver

What the Platform Controls

Built on Apache Guacamole and deployed on your own infrastructure, the platform answers the four questions an auditor asks about privileged access - who reached what, with whose credentials, what they did inside the session, and who approved it - from its own records.

Privileged session control

  • Brokered RDP, SSH, VNC, Telnet and Kubernetes access - browser only, nothing to install
  • Database CLI to PostgreSQL, MySQL, SQL Server, Oracle, MongoDB, MariaDB, Redis and Db2
  • Every session recorded, with playback, download and a terminal transcript
  • Shadow a live session, co-watch it, or terminate it outright
  • RDP takeover needs approval from whoever already holds the session
  • A stated purpose captured against every connection

Credentials and vaulting

  • AES-256-GCM credential vault, whole session carried over TLS
  • Credentials injected into the session - the user never sees the password
  • Vault reveal is Super Admin only, behind an MFA step-up, always logged
  • Sharing profiles delegate access without handing over the account
  • Self-service password reset, recorded as its own report
  • Per-target credential mode: open access, vaulted, or direct

Identity, roles and approval

  • Role-based permissions with delegated tiers, so one job needs one role
  • Separation-of-duties checks flag conflicting role pairs before granting
  • Time-based policies cap when an account may connect at all
  • Change-management approval in front of the actions that warrant it
  • MFA by app, email, SMS, or WebAuthn/FIDO2 security key and passkey
  • SAML 2.0 and OpenID Connect SSO against your identity provider

Audit and evidence

  • Reports across audit, authentication, identity, sessions and governance
  • Command restrictions, with every blocked command and its justification logged
  • Failed and successful sign-in reports for console and gateway
  • Every admin action audited: actor, object, outcome, source address
  • Append-only trail - nothing is pruned
  • CSV export on every report
Gallery

Inside the Guacamole Console

Screens from a running deployment. Open any of them full size.

Why Bitchief

Why Organisations Choose This Over a Jump Box

A shared bastion with a spreadsheet of passwords passes nothing. These are the differences that show up in an audit.

Replayable sessions

Every connection recorded and playable back, not just a line in a log saying someone connected.

Live intervention

Watch a privileged session as it happens, and end it mid-flight if it should not be happening.

No password handover

Credentials are injected by the gateway. Staff and vendors work without ever holding them.

Command policy

Restrict what may run inside a session, and audit every attempt against the rule that caught it.

Separation of duties

Conflicting role combinations are surfaced before they are granted, not after an audit finds them.

Runs on your estate

Deployed on your infrastructure, on-premise or in your cloud tenancy. Your sessions and recordings stay yours.

Client feedback

What Our Clients Say

Trusted for delivery on scope and on schedule.

The UI customization delivered by Bitchief Technology Services Pvt. Ltd. exceeded our expectations. The project was completed within the agreed timeline with excellent attention to detail. Their team was responsive and professional throughout the entire process.
Rahul Singh UI Customization On-time Delivery
From setup to deployment, the team at Bitchief Technology Services Pvt. Ltd. delivered exceptional service. They maintained excellent communication throughout and adhered perfectly to our timeline. Highly recommended for privileged access implementations.
John Albert Complete Setup On-time Delivery

See It Running Against Your Own Estate

Tell us which targets and how many administrators, and our team will scope a deployment and walk you through the console on your requirement.